Posted 1003 days ago. Mary in Appleton on 10/12/23 Verified Customer
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Mary said: Dilan arrived early, after I received a call from Jeff indicating Dilan was running ahead of schedule, which was great! He arrived and was very friendly, interacted with my dog, and then got to work. He was efficient, and informative about the life of my water heater. His checkup on it prompted him to tell me I should expect to replace it within about a year's time.....so glad he told me this so I can be proactive on its replacement. Overall, as usual, "The Good Guys" provided me with great service. This is my 4th year getting furnace and water heater checkups and the peace of mind it gives me for the winter months is something I can count on with your company.
Company Response: Thank you so much for sharing your experience Mary! If anything comes up we will be here for you! -DC
Posted 1003 days ago. Richard in Appleton on 10/11/23 Verified Customer
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Posted 1003 days ago. Chris in Little Chute on 10/11/23 Verified Customer
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Posted 1004 days ago. Dave in Greenville on 10/11/23 Verified Customer
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Dave said: Nuegi was here for the 2nd year in a row and was awesome. He explains everything and is very thorough!
Posted 1004 days ago. Linda in Appleton on 10/10/23 Verified Customer
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Linda said: Polite, friendly, and efficient.
Posted 1004 days ago. Denise in Fremont on 10/10/23 Verified Customer
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Denise said: Evan has been absolutely professional and very though. I will continue to request him for our services.
Posted 1005 days ago. Ray in Appleton on 10/10/23 Verified Customer
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Posted 1005 days ago. Elizabeth in Neenah on 10/10/23 Verified Customer
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Posted 1005 days ago. Sarah in Appleton on 10/09/23 Verified Customer
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Sarah said: Although it turns out we need a new furnace, Eric shared enough options and information about our current one’s state and possible ways to move forward that we feel confident, if resigned. And the estimate appointment was made for the same day, lessening heat season anxiety about having a sketchy furnace.
Posted 1008 days ago. Mary in Appleton on 10/06/23 Verified Customer
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Mary said: Dilan was exceptional. He was communicative, personable and knowledgeable. His customer service skills are second to no one. Kudo's to Dilan. Overall, The Good Guys is our 'go to' company. Thank you!!!!
Posted 1008 days ago. Pat in Appleton on 10/06/23 Verified Customer
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Pat said: Great as always - Thanks!
Posted 1009 days ago. David & Connie in Kaukauna on 10/05/23 Verified Customer
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David & Connie said: Great experience as usual. We were very happy that you were able to move up the date of our service.
Posted 1009 days ago. Scott in Appleton on 10/05/23 Verified Customer
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Scott said: James was prompt and professional and did a great job. Have no complaints with the service.
Posted 1010 days ago. Mark in Menasha on 10/04/23 Verified Customer
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Posted 1010 days ago. Amanda in Neenah on 10/04/23 Verified Customer
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Posted 1010 days ago. Shari in Menasha on 10/04/23 Verified Customer
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Posted 1011 days ago. Morgan in Neenah on 10/04/23 Verified Customer
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Posted 1011 days ago. William & Patricia in Menasha on 10/03/23 Verified Customer
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William & Patricia said: Matt did a great job. He was very personable and knowledgeable. He also got along well with our dog!
Posted 1012 days ago. Mike & Julie in Appleton on 10/02/23 Verified Customer
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Posted 1012 days ago. Willa in Appleton on 10/02/23 Verified Customer
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Willa said: Evan was very professional, explained what he had done and how everything was working.
Posted 1012 days ago. Michael in Appleton on 10/02/23 Verified Customer
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Posted 1015 days ago. Lynn in Appleton on 09/29/23 Verified Customer
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Lynn said: James did a great job! Everything went smoothly and we had a nice conversation as well. Thanks, Good Guys!
Posted 1016 days ago. Daniel in Appleton on 09/28/23 Verified Customer
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Daniel said: Dilan was awesome, friendly, and efficient. You're lucky to have him as an employee!
Posted 1016 days ago. Samantha in Kaukauna on 09/28/23 Verified Customer
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Samantha said: Excellent service. On time and did the job and explained what needed to be fixed
Posted 1017 days ago. Bruce in Menasha on 09/27/23 Verified Customer
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Bruce said: Work was done very efficiently. Mathew fixed my air conditioner this summer and it works great. Always polite and friendly. A credit to your organization.