Jeff & Ruth said: Both guys were great! Eric just left, he’s a good guy! As always, I’m very pleased with the service I get from ‘The Good Guys’.

Camille said: James was competent and cordial. Clearly A GOOD GUY

Debbie said: Service (furnace and water heater tune up) was great! Very professional.

Mark said: Very professional man. Provided all the info I requested. Cleaned up after himself and was on his way.

Rachel said: Evan was very personable, worked fast, and, once the furnace was fixed, took time to explain what had gone wrong. We would love to have him in the future.

Debbie said: James was right on time and so helpful. My furnace was making a very loud noise, and is so nice now not to have to listen to it. He was very professional! Thank you!

Chris said: Matt was on time and did a thorough check of my furnace. He was personable and professional. Thanks Matt.

Nick said: Matt was outstanding. He was incredibly thorough and completed several diagnostic tests on my furnace. He was personable, friendly, and took the time to explain things to me. He is one of the best HVAC technicians I have had to my house. Thank you, Matt

Andrew said: Honest, Personable, and Knowledgeable. He was able to save me money, on a service I did not need. Also, took the time to explain the parts of the furnace to me while doing the tune up. Amazing service!

Stacey said: Sorry for the delayed response. Eric happened to be training Dylan on the day of my appointment. Both technicians were great. Both knowledgeable and answered all questions that I had. Thank you!

Brenda said: James did got here in a timely manner and did a very good job. He quickly determined what was wrong and fixed our furnace so we could have heat.

Robert said: Evan was great! Very friendly. Answered all my questions.

Mike said: My experience was beyond my expectations.
In November,2020 I had the Good Guys install a new Amana furnace. On Friday morning (11/11/2022) I noticed the furnace was not performing. I placed a call to the Good Guys and a service tech was at our home by 11 AM. He reviewed the furnace and diagnosed the issue. A new furnace was needed. Heat exchanger was failing. I assumed it would take weeks to get a replacement furnace.
By 1 PM that SAME DAY, a new team with a new furnace was at our house. By 4 PM a new furnace was installed and everything cleaned up. The team did an awesome and quick job. All at no cost as it was under warranty.

Thank you for your quick response and great work.

Patrick said: Eric has been to our house twice now and he is absolutely fantastic. Both times he called to see if he could come earlier than scheduled. And when we needed maintenance on our boiler he was there within 2 hours of me calling the office. He is was extremely knowledgeable and professional. You could tell he really loves his job. Give that man a raise and call the good guys for all your HVAC needs.

James & Sally said: I was wondering how I got those 2 gas leaks and since it was the 3rd time you came out to our house this year, why they were not detected sooner. Makes me worried as I was not scheduled for a yearly check up until next Mark.

Mark said: Very good tech, we give him an A+

Tim said: Fantastic service; thanks for calling and offering to start earlier than scheduled. Eric was great! He was professional, provided education and clear instructions and was very clean and neat.