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Recent Reviews (Page 55)

Posted 991 days ago.
Dave & Carol in Neenah on 11/03/22
Verified Customer

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Value
Timeliness
Quality
Dave & Carol said: Our technician arrived promptly and called prior to his arrival. He worked in a timely manner. He explained everything he did and how the furnace was working to us. He was very friendly and polite.
Posted 991 days ago.
Kathy in Appleton on 11/03/22
Verified Customer

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Quality
Kathy said: Your technician was very prompt, polite and knowledgeable. I asked him to adjust my Aprilaire as my windows frost up during winter. He did that and suggested I keep an eye on the frost this winter. If anything needs to be readjusted, he mentioned that he could come back and address that. Very appreciated customer service!
Posted 991 days ago.
Rick & Stacy in Greenville on 11/03/22
Verified Customer

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Value
Timeliness
Quality
Rick & Stacy said: Nuegi was great and thorough. He did a great job explaining things and was very professional the entire time he was in my home. He did a job well done!
Posted 992 days ago.
Allan in Appleton on 11/03/22
Verified Customer

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Quality
Posted 992 days ago.
Jim & Janet in Appleton on 11/03/22
Verified Customer

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Jim & Janet said: As usual, the technician was on time and did an excellant job.
Posted 992 days ago.
Steven in Appleton on 11/03/22
Verified Customer

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Quality
Posted 992 days ago.
Christy in Appleton on 11/03/22
Verified Customer

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Posted 993 days ago.
Debra in Appleton on 11/02/22
Verified Customer

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Quality
Debra said: Matt was able to quickly replace the furnace motor, and it took less time than anticipated (I was able to return to work more quickly as a result). I continue to recommend The Good Guys to friends and neighbors, as I've been a satisfied customer since my 2001 installations.
Posted 993 days ago.
Gary & Luane in Appleton on 11/02/22
Verified Customer

Overall
Value
Timeliness
Quality
Gary & Luane said: Nuegi was very knowledgeable and polite!Explainef to me things I was never aware of as far as furnaces and humidifiers go!
Posted 993 days ago.
Steve & Sandy in Greenville on 11/02/22
Verified Customer

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Quality
Posted 993 days ago.
Amy in Appleton on 11/02/22
Verified Customer

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Posted 993 days ago.
David in Greenville on 11/01/22
Verified Customer

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Posted 994 days ago.
Adam & Lori in Menasha on 11/01/22
Verified Customer

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Posted 994 days ago.
Amy in Appleton on 11/01/22
Verified Customer

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Value
Timeliness
Quality
Amy said: Fantastic service-was able to get me an appointment earlier than what was scheduled. Very professional.
Posted 994 days ago.
Ray in Appleton on 11/01/22
Verified Customer

Overall
Value
Timeliness
Quality
Ray said: Tech found a small plastic tube that was broken. He used a left over piece of tubing to repair it. When I asked him the cost to replace it his reply was $194. WOW! Maybe you should look for another supplier.
Company Response: Ray, the part alone is not $194. It's the process of ordering it, getting it, returning, putting the part on (takes 15-25 mins depending in addition to the 45 mins to get it). That is a bundled price to do the repair with the internal trap for the Maytag furnace. If you would like to do the repair yourself we can certainly sell that part over the counter, which would be around $80, but when we our trained, and well paid techs do it, we have to charge accordingly which will add to the cost.
Posted 994 days ago.
Alex in Appleton on 11/01/22
Verified Customer

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Value
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Quality
Posted 995 days ago.
Winfried in Appleton on 10/31/22
Verified Customer

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Value
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Quality
Winfried said: Nuegi is a very efficient Associate, explained clearly the issues and did a fine job. I hope he will assigned to us again when the need arises.
Posted 995 days ago.
Mary in Appleton on 10/31/22
Verified Customer

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Value
Timeliness
Quality
Mary said: James was prompt, very personable, loved my dog and interacted with him. He tuned up my furnace and took a quick peek at my water heater (even though I hadn't asked him to). I appreciated his initiative to do that. He reported everything was in order, without problems, and was on his way in under an hour. As usual, overall good experience with The Good Guys!
Posted 997 days ago.
Jamie in Appleton on 10/29/22
Verified Customer

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Value
Timeliness
Quality
Jamie said: Very happy with the service as always.
Posted 997 days ago.
Sara in Appleton on 10/28/22
Verified Customer

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Value
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Quality
Sara said: Nuegi was outstanding, I greatly appreciate his kindness and professionalism!
Posted 998 days ago.
Barbie in Winneconne on 10/28/22
Verified Customer

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Barbie said: Evan is the best! He explains things so I can understand. When he leaves there is no doubt in my mind that everything is safe and fixed. He has a great personality, too. I always request him for service.
Posted 998 days ago.
David in Neenah on 10/27/22
Verified Customer

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Posted 999 days ago.
Kurt & Meghan in Seymour on 10/26/22
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Posted 999 days ago.
Jim in Appleton on 10/26/22
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Posted 1000 days ago.
Nicole in Menasha on 10/26/22
Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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