Customer Sign InCall Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 55)

Posted 1022 days ago.
Dan in Appleton on 08/08/23
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Dan said: Evan was courteous and professional. Did a great job!
Posted 1022 days ago.
Jay in Appleton on 08/08/23
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Posted 1023 days ago.
Camille in Wrightstown on 08/07/23
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Camille said: GREAT! Matt even checked my attic for signs of mice. So now in addition to being a really GOOD GUY...he is also a MOUSE MAN. 😃
And please thank Lisa. She is SO pleasant and competent.
You guys ARE really GOOD 👍! THANK YOU
Posted 1026 days ago.
Darci in Neenah on 08/04/23
Verified Customer

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Darci said: Dilan called to ask if he could come early, which was fine. He was very thorough in servicing our AC and furnace. We discussed a noise, and he gave us a plan if it doesn’t resolve itself. Very professional!
Posted 1026 days ago.
Rebecca & Greg in Appleton on 08/04/23
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Posted 1026 days ago.
Theresa in Kimberly on 08/04/23
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Theresa said: Friendly and efficient
Posted 1026 days ago.
William / Carol in Kaukauna on 08/04/23
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William / Carol said: Eric was exceptional! Very thorough. So pleasant to talk to.
Posted 1027 days ago.
Gary in Neenah on 08/03/23
Verified Customer

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Gary said: Our technician 'N' was very polite and courteous. We felt comfortable/confident that all check-ups on our systems today were done thoroughly. Thank you 'N'.
Posted 1027 days ago.
Terry in Greenville on 08/03/23
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Posted 1029 days ago.
Nick & Laura in Appleton on 08/01/23
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Nick & Laura said: Technician did a great job. He was able to fix another problem we had.
Posted 1030 days ago.
Marissa in Appleton on 07/31/23
Verified Customer

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Marissa said: Great service, super kind, explained everything well so I understood. Extremely happy with my experience, thank you!!
Posted 1034 days ago.
Richard in Appleton on 07/28/23
Verified Customer

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Richard said: We have had Dilan before as a tec and are totally happy with his work.
Posted 1034 days ago.
Michael & Carol in Neenah on 07/27/23
Verified Customer

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Michael & Carol said: Dilan was very thorough. While checking the air conditioner, he removed a dead bird which we had noticed had somehow gotten into the unit. He was courteous and quick. Overall, a very good experience.
Posted 1035 days ago.
Shari in Neenah on 07/26/23
Verified Customer

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Value
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Shari said: Evan, was, as usual, excellent at his job. And not only his job, but in his overall attitude. He took time to explain everything to me, answer all my questions in a way I could understand and to make sure everything was accomplished that needed to be. He cleaned everything up after he was done. He arrived on time and did an awesome job. He maintained my AC last year and I loved that he could remember and look up things from the past visits to confirm things. Overall - a #5 out of 5 experience. P.S. Love The Good Guys and wouldn't think of ever using anyone else. Thank you for everything over the years (decades!).
Company Response: Shari thank you so much for these kind words. You really made our day with such wonderful positivity. Evan is an amazing technician and we are so lucky to have him on our team. It is such a pleasure working for you, thank you for all your continued years of business with us! ^_^ DC
Posted 1036 days ago.
Christine in Greenville on 07/25/23
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Posted 1036 days ago.
Terri in Appleton on 07/25/23
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Posted 1037 days ago.
Tim & Cheryl in Menasha on 07/24/23
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Posted 1037 days ago.
Steve in Fremont on 07/24/23
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Steve said: Matt was very professional.
Posted 1040 days ago.
Derek in Neenah on 07/21/23
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Derek said: Evan was very professional and provided us with best options versus wasting money.
Posted 1040 days ago.
Craig & Carrie in Greenville on 07/21/23
Verified Customer

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Craig & Carrie said: Andy, Dilan was very friendly and professional. You’ve got a great employee there!
Posted 1040 days ago.
Claudia in Appleton on 07/21/23
Verified Customer

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Posted 1041 days ago.
Shan & Lisa in Chilton on 07/20/23
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Shan & Lisa said: Matt was great!! Very helpful!
Posted 1041 days ago.
Christopher in Appleton on 07/20/23
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Posted 1041 days ago.
Mary in Kaukauna on 07/20/23
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Mary said: James has been doing my tune-ups for years. He is very friendly and professional.
Posted 1042 days ago.
David & Connie in Kaukauna on 07/19/23
Verified Customer

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David & Connie said: Very prompt, personable, and professional. Thank you also for the email reminder that we had a free AC tuneup coming.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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