We have 4477 reviews!

Posted 1363 days ago.
Brian in Appleton on 07/18/22

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Posted 1363 days ago.
Dawn in Neenah on 07/18/22

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Dawn said: All of the people from your company have been great to work with over the years and Evan was no exception. I'm the type of person that asks a lot of questions and Evan did a great job answering them and explaining things to me. He was patient and polite. I can't see ever using someone other than the Good Guys to service my heating and cooling units.

Posted 1363 days ago.
Mike in Menasha on 07/18/22

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Posted 1366 days ago.
Shari in Neenah on 07/15/22

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Shari said: Evan has been here a couple of times and each time he is professional and patient with answering my questions. He explains how everything looks and what he did in a way that I understand, but respectfully (in other words he doesn't mansplain). He is the type of employee any employer would be happy to have working for them.

Posted 1367 days ago.
James & Laura in Appleton on 07/14/22

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Posted 1367 days ago.
Olivia in Appleton on 07/14/22

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Olivia said: The good guys are always fantastic!

Posted 1368 days ago.
Allan & Rachelle in Menasha on 07/13/22

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Posted 1368 days ago.
John in Appleton on 07/13/22

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Posted 1369 days ago.
Michael in Appleton on 07/12/22

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Posted 1369 days ago.
Beverly in Fremont on 07/12/22

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Beverly said: Eric was very thorough trying to figure out my a/c problem.
Very polite and courteous.
Good job!

Posted 1370 days ago.
James in Hortonville on 07/11/22

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Posted 1370 days ago.
Jerry in Appleton on 07/11/22

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Posted 1372 days ago.
Richard / Kathy in Hortonville on 07/09/22

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Posted 1374 days ago.
Westscot & Jane in Appleton on 07/07/22

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Posted 1375 days ago.
Brian & Cheryl in Greenville on 07/06/22

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Brian & Cheryl said: Nuegi was great. He recalled the past issues with our furnace and asked how it has been operating. He answered several questions I had and was great tolerating Willy's (one of our dogs) need to help.

Posted 1376 days ago.
Edward & Carol in Oshkosh on 07/05/22

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Posted 1376 days ago.
Fred in Hortonville on 07/05/22

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Posted 1379 days ago.
Kenneth & Jean in Neenah on 07/02/22

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Kenneth & Jean said: I'm happy and he did a good job, thanks.

Posted 1381 days ago.
Shannon in Appleton on 06/30/22

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Posted 1381 days ago.
Bill & Susan in Appleton on 06/30/22

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Company Response: This review does not adequately affect this visit. The customer was happy with this visit. When we go to a location and found a potential TXV issue, we don't just go right into replacing. So many times our industry diagnoses problems as TXV related when it is something else.

Our technician looked closely and took several readings. The bulb was not insulated, and he attempted to isolate the sensing bulb. The technician was not able to repeat the issue while there.

Because of that we did not want to push a customer into an expensive repair. From what it sounds like he contacted us after hours because it was happening again. Our technician gave him conflicting advice, and he reached out to our service manager who failed to return an email to him in a timely manner, resulting in this review.

We reached out to the customer and made everything right. Customer is satisfied with what we did and all is well.

Posted 1381 days ago.
Mark in Hortonville on 06/30/22

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Posted 1381 days ago.
Tom & Jeanne in Appleton on 06/30/22

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Tom & Jeanne said: Evan was professional, knowledgeable, friendly and wore a mask and shoe covers. All appreciated!

Posted 1381 days ago.
Paul in Neenah on 06/29/22

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Paul said: Evan was great! He was on time and finished in good time!

Posted 1382 days ago.
Charles in Appleton on 06/29/22

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Charles said: Matt seems to be a great team player, does his work quickly and thoroughly. Overall, the Good Guys should know that Matt is professional, knowledgeable, and, I hope, is a valued asset to your company.
Chuck Hanson 6/29/22

Posted 1382 days ago.
Josh & Heidi in Kaukauna on 06/29/22

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Josh & Heidi said: Matt arrived in a timely manner. I led him to the unit and voiced our interest in a quote for replacement knowing we have aging units that have had issues in the past. He paused to ask additional questions and said we could hold off on the tuneup. We appreciated the quick scheduling and advice.

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