Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 78)

Posted 1347 days ago.
Wesley in Kaukauna on 04/08/22
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Posted 1347 days ago.
Sara in Appleton on 04/08/22
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Posted 1347 days ago.
David & Kathy in Larsen on 04/08/22
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David & Kathy said: Evan was very thorough. He analyzed the situation and found the problem. Very professional and kept me informed
Posted 1348 days ago.
Beth in Appleton on 04/07/22
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Posted 1348 days ago.
Bob in Greenville on 04/07/22
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Posted 1349 days ago.
Doug in Kaukauna on 04/06/22
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Doug said: I was impressed that Matt had a motor onboard his truck. It was noisy since it was installed but I didn't know that it was faulty. It was a good service call. Thanks, Matt.
Posted 1349 days ago.
Dennis in Appleton on 04/06/22
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Dennis said: Your technician did a very good job. He represents your company in a very positive way.
Posted 1350 days ago.
Sylvia & Mike in Kaukauna on 04/05/22
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Sylvia & Mike said: We recently had to place a emergency service call and were promptly connected with a technician, who went above and beyond to identify the problem and gather the necessary parts from the shop after hours, having to make several runs. He kept us informed, was knowledgeable, polite, respectful of the premises and provided us with space heaters at the end since the job couldn’t be finished. We were assured that the job would be finished the next business day as soon the parts were on hand, which they were, and installation followed promptly by yet another technician very quick. We are very pleased how well the situation was resolved by Evan and James.
Posted 1350 days ago.
Chuck in Appleton on 04/05/22
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Chuck said: Only comment, and perhaps the practice changed, but thought technicians would put "booties" on when entering the house, or at least offer to. Didn't do either, but again not a big deal.
Posted 1351 days ago.
Richard & Chris in Neenah on 04/04/22
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Richard & Chris said: Eric arrived the same day as I submitted the appointment request; not an emergency but efficient as it worked out he was in the area. Problem identified quickly, parts available onsite, repair done. We trust the quality of the work is good but time will tell. Overall, continued good experiences with the Good Guys!
Posted 1351 days ago.
Mike in Fremont on 04/04/22
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Mike said: Nuegi was on time, extremely polite and pleasant to talk with. He explained things I had questions about and was very thorough at his job. He spoke highly of your company and seems to be a great addition to your team. Mike B.
Posted 1353 days ago.
Shannon in Appleton on 04/02/22
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Posted 1355 days ago.
Kathy in Appleton on 03/31/22
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Kathy said: Nuegi is very courteous. I appreciate his thoughtfulness and will ask for him for my annual inspection. Thanks
Posted 1356 days ago.
Steve & Ann in Appleton on 03/30/22
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Steve & Ann said: Technician was very knowledgeable , very efficient. Very good experience.
Posted 1356 days ago.
Calvin in Appleton on 03/30/22
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Posted 1361 days ago.
Kevin in Appleton on 03/25/22
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Kevin said: Great work by Matt - we are happy our furnace is fixed so quickly!
Posted 1361 days ago.
Dan in Appleton on 03/25/22
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Dan said: Great job by Evan. Very professional. Also took time to answer my questions.
Posted 1362 days ago.
Jim & Ann in Menasha on 03/24/22
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Posted 1362 days ago.
Dennis & Brenda in Appleton on 03/24/22
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Posted 1362 days ago.
David & Kathy in Larsen on 03/24/22
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Posted 1364 days ago.
Travis in Fremont on 03/22/22
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Travis said: We think we had Evan. Invoice#219413. He did a great job and was very friendly. We love using your service!
Posted 1364 days ago.
Kurt & Meghan in Seymour on 03/22/22
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Posted 1365 days ago.
Kevin in Appleton on 03/21/22
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Kevin said: Matt was awesome - he was on time - did a great job!
Posted 1365 days ago.
Don in Appleton on 03/21/22
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Posted 1368 days ago.
Jim & Sarah in Appleton on 03/18/22
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Jim & Sarah said: As always Eric is friendly and is always looking out for our best interest when it comes to our Heating and cooling system. He always goes above and beyond for us and we truly appreciate him.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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