The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.
Recent Reviews (Page 79)
Posted 1368 days ago. Jorgen & Carolyn in Appleton on 03/18/22 Verified Customer
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Posted 1370 days ago. Amanda in Appleton on 03/16/22 Verified Customer
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Amanda said: Nuegi was great. Got everything done fast and explained everything that was done. Would recommend him and the company to everyone. Thank you!
Posted 1371 days ago. Jim in Appleton on 03/15/22 Verified Customer
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Jim said: For the last 7 years C&W has done work on my Furnace& AC units.I've always found the service techs efficient,friendly and informative. Today a new tech(to me)was sent out to my house to do some work.Nuegi is the young man's name.I have a dog and it is important to me that the service tech be ok with dogs.Nuegi was really good with my dog and did a great job completing the needed repairs to my furnace too. Nuegi made a very positive first impression and I wouldn't hesitate to request him for any future repair work at my home.
Company Response: Thank you so much Jim for those kind words. Nuegi is a great guy, and we're very lucky to have him on our team! -DC
Posted 1372 days ago. Jim & Ann in Menasha on 03/14/22 Verified Customer
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Jim & Ann said: Matt was very friendly and helpful.
Posted 1372 days ago. Dale in Neenah on 03/14/22 Verified Customer
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Dale said: James came early, very friendly and very knowledgeable. He answered all my questions. Thank you for sending James to our home today.
Posted 1372 days ago. Ken in Appleton on 03/14/22 Verified Customer
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Ken said: Nuegi did a Super Job and was very thorough. He spent a good 45 minutes servicing the furnace and tended to my April Air too and replaced some of the baffle inside it.
I have had Nuegi over several times and he always does a super job.
Posted 1375 days ago. Chuck & Karen in Menasha on 03/11/22 Verified Customer
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Chuck & Karen said: As always our experience today was great. Matt was a professional service tech to deal with. He is very knowledgeable and answered any/all questions we had. It is nice to deal with a company for the past 12 years that truly believes in great customer service and workmanship. Thank you Matt and The Good Guys office staff for your quality service and prompt service. In our book you guys are a 10+ company. Please never lose that standard. Thank you, Chuck and Karen Hall
Posted 1375 days ago. Bill in Black Creek on 03/11/22 Verified Customer
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Bill said: did an excellent as always.
Posted 1376 days ago. Nikki in Menasha on 03/10/22 Verified Customer
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Posted 1376 days ago. Janet in Kaukauna on 03/10/22 Verified Customer
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Janet said: Eric was exceptionally nice and professional during his service visit to my home. He explained the results of the tests he performed.
Posted 1376 days ago. Thomas & Kristie in Hortonville on 03/10/22 Verified Customer
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Posted 1377 days ago. Barbie in Winneconne on 03/09/22 Verified Customer
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Posted 1377 days ago. Susan in Appleton on 03/09/22 Verified Customer
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Susan said: Thanks so much for the timeliness of this service. Evan explained the problem very clearly.
Posted 1377 days ago. Margaret in Appleton on 03/09/22 Verified Customer
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Posted 1377 days ago. Tracey / Tim in Appleton on 03/09/22 Verified Customer
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Tracey / Tim said: Thank you so much for coming on such short notice! House was a bit chilly, all fixed now. Eric was great!
Posted 1378 days ago. Jill & Steve in Hortonville on 03/08/22 Verified Customer
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Jill & Steve said: Nuegi was great….very polite and understanding….explained our options & was not overly persuasive at all!!
Posted 1378 days ago. Ryne in Appleton on 03/08/22 Verified Customer
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Ryne said: The technician did a great job. However, a drain hose that was order was not the correct one so a different one needs to be ordered and another visit will be necessary to install it.
Posted 1378 days ago. Luann in Neenah on 03/08/22 Verified Customer
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Luann said: I appreciated that Matt helped educate me on my humidifier and options for managing the moisture level in my house.
Posted 1379 days ago. Justin & Jamie in Greenville on 03/07/22 Verified Customer
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Justin & Jamie said: Technician called in advance, was able to come early which was fine as I work from home. He was professional, friendly, and gave me excellent explanations on my furnace. Thank you!
Posted 1379 days ago. Kay in Appleton on 03/07/22 Verified Customer
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Kay said: Nuegi was very pleasant and friendly, arrived on time, and seemed very knowledgeable about what he was doing. I would be happy to have him return for future furnace issues.
Posted 1379 days ago. Craig & Sue in Greenville on 03/07/22 Verified Customer
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Posted 1379 days ago. Erin in Greenville on 03/07/22 Verified Customer
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Erin said: Everything went fine! James was pleasant and called me to let me know he would be a little late due to the snow that hit this morning.
Posted 1381 days ago. Lori in Appleton on 03/05/22 Verified Customer
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Posted 1382 days ago. Paul in Menasha on 03/04/22 Verified Customer
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Posted 1382 days ago. Edward & Carol in Oshkosh on 03/04/22 Verified Customer